A Lifetime Subscription $ 72.95 + Download Insurance Service $ 4.95 = $ 77.90. I have a copy of your confirmation email on one of my 7 computers which I am patiently looking for to use in filing more complaints and I know where to file them. Furthermore, a year ago, I purchased the iSkysoft iTube Studio ‘Lifetime Subscription’ (for 5 to 10 computers) and Download Insurance (I have the PayPal receipt) which is useless when filling out your Support form. I am trying to retrieve keycodes for iSkysoft Studio ( iSkysoft iTube Studio) which is impossible because it was phased out in updates. () Windows 10 Pro did not work for me, on 3 of 6 computers, so the OS had to be removed which means reinstalling all software on Windows 7 Ultimate. I would not recommend their company or this product. There is no 30 day money back guarantee and if you are dissatisfied with the product you purchase, you may not get your money back, unless they see it worthy. I was a project manager and learned that if the customer can't figure out how to work it than your program has an issue. They refused to give me a refund because they said the program worked (they gave me instructions on how to fix the sound). I did email them to get a refund as I was highly dissatisfied with the program. Unfortunately because the slideshow presentation was soon, I didn't have time to email customer service for an answer. I searched online and on their website, but didn't find any help. I had to play the videos without the sound and let the music I put into it play. I find myself pretty tech-savvy and my husband is a programmer but neither of us could for the life of us figure out how to fix our music issues. I had videos playing in the slideshow with music overtop-not a good combination. I then purchased $20 of iTunes music, only to find the music would loop after the songs finished. I had already spend 3 hours inputting photos, so regrettably purchased the $40 version. At first, I didn't realize that the trial version had a watermark. I am a teacher and it was for an end-of year slideshow for the entire 4th grade student body. I purchased the iSkySoft Studio slideshow maker for Windows. Difficult to Use Product-Would NOT Honor 30 Day Money-Back Guarantee
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